Jimmy Hosang, Chief Executive Officer - MOJO-CX
Jimmy Hosang is a data scientist, contact centre enthusiast and failed actor. After a decade in contact centre analytics, he's turned a stubborn set of industry myths into MOJO-CX — the AI-first platform he founded to rethink how conversations are designed, monitored and improved. Built on real-time voice AI, conversational analytics and behavioural science, MOJO-CX now serves some of the world's biggest BPOs. Jimmy's mission is simple: deploy AI to build contact centre conversations that genuinely improve CX, cut costs and grow revenue.
immy Hosang is a data scientist, contact centre enthusiast and failed actor. After a decade in contact centre analytics, he's turned a stubborn set of industry myths into MOJO-CX — the AI-first platform he founded to rethink how conversations are designed, monitored and improved. Built on real-time voice AI, conversational analytics and behavioural science, MOJO-CX now serves some of the world's biggest BPOs. Jimmy's mission is simple: deploy AI to build contact centre conversations that genuinely improve CX, cut costs and grow revenue.
Jimmy Hosang is a data scientist, contact centre enthusiast and failed actor. After a decade in contact centre analytics, he's turned a stubborn set of industry myths into MOJO-CX — the AI-first platform he founded to rethink how conversations are designed, monitored and improved. Built on real-time voice AI, conversational analytics and behavioural science, MOJO-CX now serves some of the world's biggest BPOs. Jimmy's mission is simple: deploy AI to build contact centre conversations that genuinely improve CX, cut costs and grow revenue.
immy Hosang is a data scientist, contact centre enthusiast and failed actor. After a decade in contact centre analytics, he's turned a stubborn set of industry myths into MOJO-CX — the AI-first platform he founded to rethink how conversations are designed, monitored and improved. Built on real-time voice AI, conversational analytics and behavioural science, MOJO-CX now serves some of the world's biggest BPOs. Jimmy's mission is simple: deploy AI to build contact centre conversations that genuinely improve CX, cut costs and grow revenue.