Author: Bec Hesketh, Assistant Audit Manager The world of accounting is changing in exciting ways. Where once spreadsheets and manual processes ruled the day, new technologies like generative artificial intelligence (AI) are now opening up fresh possibilities. These tools are helping accounting firms work more efficiently and support clients in new and dynamic ways. We're proud to be working on an exciting project funded by Institute of Chartered Accountants Scotland (ICAS), exploring how AI is impacting professional judgment. It's a fascinating collaboration with leading professors from the University of Manchester and Aston University, and we're thrilled to contribute to such an important area of research. Supporting Professional Skills with Smart Tools Generative AI, such as ChatGPT, can quickly produce summaries, responses, and insights based on the information it's given. This can be incredibly helpful when it comes to managing large volumes of data or finding a starting point for further research. That said, no matter how fast or clever these tools may seem, they don’t replace the depth of knowledge and careful judgement that accountants develop through years of experience and ongoing learning. Even the most advanced AI can occasionally produce results that aren’t quite right. That’s why it’s so important for professionals to double-check AI-generated outputs, especially when it comes to providing advice based on financial data. The role of the accountant remains vital in interpreting this information and making sure it’s accurate and appropriate for each client’s unique situation. The Importance of People While technology continues to evolve, the heart of accounting lies in strong relationships. Many clients prefer speaking directly with someone who knows their business and understands what matters most to them. Being able to ask questions, share concerns, and receive personalised guidance is something AI simply can’t replicate. Empathy, clear communication, and human connection are at the core of great client service. These qualities help build trust and ensure clients feel supported every step of the way, something we take great pride in at Beever and Struthers. Embracing AI for Operational Efficiency AI really shines when it comes to streamlining repetitive or time-consuming tasks. Whether it’s bookkeeping, data entry, or reconciling accounts, many of these processes can now be handled more efficiently with the help of AI-powered software. Platforms like Xero, Sage, and Silverfin are already incorporating these tools to help teams work smarter, not harder. By freeing up time on the admin side, accountants can focus on the work that makes the biggest difference, such as helping clients plan for the future, solve complex challenges, and achieve their financial goals. Good Judgement Still Matters Most At its core, accounting is about using good judgement and professional scepticism to ensure information is reliable and accurate. AI doesn’t have the benefit of experience or context, and it certainly doesn’t know what it feels like to help a client through a tough financial moment. That’s why it’s so important to view AI as a helpful assistant, not a decision-maker. We will always need to review, question, and interpret the results that AI tools provide, using their knowledge and experience to guide clients in the right direction. Keeping Data Safe and Sound One area where care is especially important is data protection. Accountants work with sensitive information every day, and ensuring that data is kept safe and secure is a top priority. While some AI tools come with strong security features, it’s crucial to make sure that no private information is shared that could risk client confidentiality. Clear policies, thoughtful data handling, and trusted systems all help to protect client information and maintain compliance with regulations like GDPR. As firms begin to explore AI’s potential, strong governance around data privacy is more important than ever. Looking Ahead At Beever and Struthers, we’re excited about the opportunities that AI presents, but we also believe that people will always be at the centre of great accounting. By embracing new technology thoughtfully and responsibly, we can deliver even greater value to our clients, while staying true to the personal service and integrity that have always defined our approach.
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Author by Trevor Humphreys- Business Engagement Manager for Lifelong Learning and Professor Angela Davies- Academic Lead for Lifelong Learning In today’s fast-paced, technology-driven world, higher education must evolve to stay relevant. Universities are not only tasked with teaching and assessing students using modern tools—they must also prepare learners for the rapidly changing needs of the workforce. This demand requires bold innovation in both learning design and the use of cutting-edge technologies. Innovation in learning design: A necessity, not a luxury Higher education institutions can no longer afford to treat digital transformation as a future goal, it’s a present imperative. From AI and big data to immersive virtual simulations, technology is transforming how knowledge is delivered, accessed, and applied. Teaching and assessment strategies must keep up with this wave of innovation to remain effective. But it’s not just about using the latest tools. It’s about rethinking the design of learning itself. Innovative learning design means creating experiences that are flexible, inclusive, and deeply aligned with the real-world challenges learners face. Having these experiences is particularly vital in an age where learning needs to be lifelong, continuous, and adaptable. The role of industry in shaping learning To ensure relevance, higher education must stay closely connected to industry trends and technological advances. Staying relevant not only means using technology in teaching but also training students and staff in the tools and methods shaping today’s workplaces. The University of Manchester is pioneering this approach through its Pathfinder Programmes, a flagship initiative in Flexible and Lifelong Learning. These programmes are built around a novel co-design model that puts industry at the centre of course development. Pathfinder Programmes: A new model for innovation Rather than academics designing content in isolation, the Pathfinder Programmes bring together university researchers and industry professionals in structured co-design workshops. The result? 50-hour micro-credentials that are academically rigorous, directly relevant to industry needs, and immediately applicable to real-world challenges. Each of the current programmes under development focuses on a unique industry challenge in collaboration with a major partner:
Global access, local impact Technology allows education to transcend traditional boundaries. With innovative delivery models, these micro-credentials can be accessed by learners across the globe—supporting professionals who need flexible, on-demand learning that fits into their careers and lives. Set to launch with pilot cohorts in September 2025, and a full release in January 2026, the Pathfinder Programmes promise to reshape how universities and industries collaborate. This agile learning framework supports both career development and sector-wide evolution, ensuring learners are equipped not just for today, but for tomorrow’s challenges. The future is now The future of education lies in the fusion of academic insight, technological innovation, and real-world application. With initiatives like the Pathfinder Programmes, The University of Manchester is setting a new standard for how we educate, collaborate, and innovate. If you would like to know more about the professional and lifelong learning opportunities at the University then please contact [email protected] or visit the website
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